How many people do you communicate (0)with in a day? Probably a lot
more (1)as you did ten years ago. With a few pieces of equipment, we can
“talk” to people in more and more ways, not (2)just face-to-face and on the
phone, but also via the Internet. It is very important, therefore,(3) for
everyone to try and improve their communication skills. Despite all the
technological advances of (4)last years, the art of good conversation is
still at the heart of successful communication. (5)So it’s a good idea to
remember the four golden rules of good communication. Firstly, be as clear as
you can.
Misunderstandings arise if we don’t say exactly (6)what we mean. Secondly,
we have to work (7)hard at listening. Pay attention to what the other
person is saying. Thirdly, ask (8)other people what they think, don’t only
tell them what you think. And finally show respect for people, give them time
to say what they want, and (9)be interest in what they say.
If you (10) follow these rules, you will be a good communicator.