2. You promised a nice a view out of the window, but the window looked upon the hotel rubbish bins.
I would like to know if I could get a refund for the failed promise.
3. The grass was not cut well enough again and not all the rubbish was taken away.
I would like to have a refund for the failed service and also to get a new person to do the job.
4. Your dog howled and barked two nights in a row.
I would like you to take better care of your dog especially at night, otherwise I will have to complain to the local council about the whole matter.
5. I was late for work because of the slow work of your emploees.
I would like to get a formal letter of apology from the bank.
6. I could not enjoy my meal and had to heat it myself.
I would like your company to check with the driver why he fails to deliver hot pizza. I hope to get some kind of refund, maybe in the form of an extra pizza with my next order.