The inhabitants of many countries (especially in Western Europe), believe that the citizens of Russia lack cultural behavior. This is not so, Russian culture is different from the culture of many other people, but it definitely exists.
• Good manners mean a quiet voice, calm body language, not "flashy" clothes. The Russians, on the contrary, can raise voice if something does not suit them, they can swing their fists and dress up as it suits them, without considering the opinion of others.
• When meeting Russian men can greet each other with a handshake as well as a kiss on both cheeks.
• Russian people wear the slippers at home.• When they address their parents they use informal "ti" and not formal "vi"
It is considered unacceptable to put your elbows on the table while eating, and talking with your mouth full.
In transport it is a custom to give up your seat to women and old people.
• Open hearted, Russians are often "without complexes" and when asked "how are you doing?" they will tell you the whole thing.
• In countries where a smile is considered a protection against bad mood, they often think of the Russians as sullen and harsh people.
• In Russia it is accepted to communicate at a very close distance but that is considered impolite in many countries.Business and etiquette in Russia are two concepts that are closely linked. The concept of business ethics is an integral part of the concept of business etiquette.Business etiquette is the order of behaviour in sphere of business, where the laws of subordination work and status.Business ethics is the business ethics, which is based on basic universal ethical norms: honesty, keeping one's word, ...
• Business etiquette includes the following sections:• Rules for nonverbal communication (gestures, gait, handshake...).
• Questions concerning the organization of the negotiations: reception, meeting, seating...
• Manners: supervisor and subordinate.
• Techniques and their classification (food, organization, presentation...).
• Rules of business etiquette:
• punctuality,
• business dress code,
• order in the workplace
• literacy in speech and in writing,
• respect for the partner interview, negotiations,
• the storage of commercial secrets,
• on the work one should work
• ability to listen carefully to the opponent
• know the rules of telephone etiquette
• know the rules of netiquette
• ability to negotiate literate,
• ethics in the relationship superior-subordinate relationship,
• compliance with corporate ethics,
• knowledge of business gestures
• knowledge of etiquette of the second side of the negotiations when dealing with foreigners.