-Emegrency services. Which service do you require?
-The fire service, please.
-Hold the line. I’ll put you through.
- Ok.
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-Fire Service. What happened?
-My house on fire.
-Is anyone hurt?
-No.
-Right. Please, tell me your address.
-Wiliam Street 5.
-Go out the home and take your documents and money.
-Ok, I'll do that.
-Can I have your full name and the telephone number?
-Of couse. It is Ann Smitt. My telephone number 2556677.