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1) If a service is being provided (for example, a mobile phone contract), and there is a___for the contract, this must be clearly stated by the provider.
2) If you buy faulty goods with a credit card, and those goods cost over £100, you have an equal____against the seller of the goods and the credit card company.
3) Where a service such as the repair of a car is being provided, it should be done with_____(an unsatisfactory standard of work or general____should not be accepted by the customer) for a____(the customer should not have to pay an excessive amount of money) and within a reasonable time.
4) If you need to____against a shop, company or other provider, because you have not____from that shop, company, etc, you can do so through the_____.For claims of less than £5,000 the procedure should be useful.
5) The process is very simple: after completing a you____ask the court to______. The court then______on the company or other provider. Assuming the company responds within the specified time limit, there will be a_______. Later, there will be a main hearing where hopefully the judge will decide_____.
