A: Hello is this a "Hotel four horses"?
B: Yes it is right, how can I help you?
A: I would like to reserve a single room with conditioner.
B: Excuse me, but all the single rooms are busy, but we have a double one.
A: I think it would be fine too. What is included into the price?
B: The deliverance of you baggage, Breakfast and Room service.
A: Great, When I can make a payment?
B: Our work time is 8:00-19:00
A: thanks a lot for the help
B: You are welcome. ;)