Can I help you? Could I speak to Mr Smith, please? Trying to put you through. Hello, are You there? I am sorry, there is no reply. Goodbye
Can I help you? I`d like to speak to Mr Bird, please. ... Mr Bird is not in the office at the moment. When will he be back? Can I leave a message for him? Could you tell him Mr Petrov phoned and ask him to phone me back? Certainly.
What can I do for you? Could you put me through to Mr Green, please? Who is calling, please? Just a minute, please! Sorry, the line is engaged. Yes, hold on? Hello, you can go ahead now.