- Good morning. I would like to send this parcel for my best friend Bob who lives in Italia, please. How much does it cost?
- Well, first of all, we have to know its weight. Can you put the parcel on the right here, please? So, it weighs 2 kg. Is there anything fragile inside?
- Oh yes. I’m sending him a glass figurine. I think, I need some special wrapping paper for that. Can I have it , please ?
- OK. No problem. Please, write down the address on the package legibly.
- So, how much is the postage?
- That`s 20 dollars for all together.
- Do you accept credit cards?
- Yes, of course.